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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Numbers
DC: Distribution center
 DEA: Drug Enforcement Administration (U.S.)
DISA: Data Interchange Standards Association, Inc.
Disposition: The path taken by returned product ( e.g., destroyed, salvaged, returned to supplier, etc.)
DME: Durable medical equipment
Dock-to-Dock: A type of distribution where the product is not put in distributor inventory, but transferred directly to the customer
DOJ: Department of Justice (U.S.)
Drop Ship: A type of distribution where the product is shipped directly to the customer for the manufacturer, but the distributor provides the billing services
DSM: Disease state management
DTC: Direct to consumer – Pharmaceutical advertising directed to the patient, rather than to healthcare professionals
DUR: Drug utilization review
Dx: Diagnosis
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EAC: Estimated acquisition cost
EC: Electronic commerce
EDI: Electronic Data Interchange – A system for business-to-business electronic commerce
Employee Turnover Rate: The average number of employees divided by the number of employees leaving in the past 12 months
End-Cap: A display at the end of an aisle in a retail outlet featuring new products or merchandise at a promotional price
EPA: Environmental Protection Agency (U.S)
EPC: Electronic product code
Expediting: Steps taken by the manufacturer or distributor to reduce the time usually required between receipt of an order and final delivery of merchandise
Extended Dating: A longer than usual period of time before payment of an invoice is required
Extended Line Item: The quantity multiplied by the dollar amount per unit for an item on an order form
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FASA: Federal Acquisition Streamlining Act
FDA: Food and Drug Administration
Fee-for-Service: A method of billing in which there are separate charges for each patient visit and the service provided
FIFO: First in first out – A method of valuing the cost of goods sold that uses the cost
of the oldest items in inventory first
Fill Rate: Percent of both total sales invoice lines and total sales dollars ordered that are shipped without error
First Touch Processing: The processing of returns at the point of entry into the reverse distribution channel
FMI: Food Marketing Institute
FOB: Free on Board – A shipping term which indicates that the supplier pays the shipping costs (and usually also the insurance costs) from the point of manufacture to a specified destination, at which point the buyer takes responsibility
Formulary: List of prescription medications that are approved for use by a health plan or PBM
FPL: Federal poverty level
FTE’s: Full-time employees – where the proportion of full-time hours worked is reported for those who do not work full-time
Full service facility: A distribution center that offers a comprehensive array of healthcare products and services
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GDP: Gross domestic product
GMDC: General Merchandise Distributors Council
GPhA: Generic Pharmaceutical Association
GPIA: Generic Pharmaceutical Industry Association
GPO: Group purchasing organization – negotiates buying contracts for healthcare products at discounted fees for hospitals and health plans
GS1-US: formerly Uniform Code Council
GSA: General Services Administration
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HBC: Health and beauty care (also know as health and personal care) – products that do not treat a therapeutic class, (e.g., toiletries and cosmetics)
HDMA: Healthcare Distribution Management Association
HEDIC: Health Electronic Data Interchange Corporation
HEDIS: Health plan and Employer Data and Information Set
HHS: Department of Health and Human Services
HHC: Home healthcare products
HIAA: Health Insurance Association of America
HIBCC: Health Industry Business Communications Council
HIDA: Health Industry Distributors Association
HIMA: Health Industry Manufacturers Association
HIPAA: Health Insurance Portability & Accountability Act
HISB: Healthcare Infomatics Standards Board
HL7: Health Level 7
HMO: Health Maintenance Organization – provides, offers or arranges coverage of health services for a fixed, pre-paid premium
HPC: Health and personal care (also known as health and beauty care)
HRSA: Health Resources and Services Administration (U.S.)
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ICD-9: International Classification of Diseases, 9th Revision
IFPW: International Federation of Pharmaceutical Wholesalers
IHN: Integrated health network
IMAs: Inventory management agreements
IMRA: International Mass Retail Association
Institutional Customers: Customers who purchase healthcare products without the primary intention of reselling them, including hospitals, nursing homes, prisons or institutions
Independent Drug Stores: Drug stores with no more than three locations that are not part of a larger chain
Inside Sales Force: Sales staff that work customer accounts from an office where calls are received for products or services
IOM: Institute of Medicine
IPA: Independent practice association
ISO: International Standards Organization
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JCAHO: Joint Commission on the Accreditation of Health Organizations
Just In Time: Placing orders so that adequate inventory is received just before cutting into safety stock
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Labeler code: The first five digits of the National Drug Code (NDC) that identifies the manufacturer, labeler, relabeler, packager, repackager and/or distributor of the drug
Landed Cost: The total net cost of products after accounting for discounts, allowances, promotional money, etc.
Lead Time: The estimated number of days between the time a manufacturer is given an order for products(s) and the time it is delivered.
Line Extension: Dollar amount of a single invoice line (quantity multiplied by price)
Line of Credit: The dollar amount of credit a vendor will extend to a customer
Lines per hour: The number of individual lines a warehouse picker or machine is able to process in an hour
Long-Term Care: Continuous health care delivered by a hospital or other healthcare institution to a patient for 30 days or more
LOS: Length of stay
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